Barnes & Noble Education, Inc.

Retail Regional Manager - Detroit, Michigan

Job Locations US-MI-DETROIT
ID
2024-15481
Category
Retail Management & Field Operations
Position Type
Regular FT

Education - It's in Our DNA

At Barnes & Noble Education (“BNED”) we are dedicated to making tomorrow a better, more inclusive, and smarter world by servicing all who work in education. As a leading solutions provider for the education industry, we are committed to driving affordability, accessibility, and achievement at hundreds of academic institutions nationwide by ensuring millions of students are equipped for success in the classroom and beyond. Together, our teams work to elevate lives through education.

 

We are seeking a Regional Manager to join our dynamic team. As a Regional Manager you will be accountable for all stores within your respective region by supporting the operational excellence and profitability of those stores. This position will ensure consistency with BNC's processes and procedures, cultural standards, and campus outreach initiatives while working towards a successful contract renewal.

How You'll Make an Impact

As Regional Manager you will be empowered to leverage your retail experience, to autonomously...

 

LEAD:

  • Cultivate, lead, and grow a strong team of committed General and Store Managers that will deliver consistent positive financial results through efficient management and execution of policies, procedures and driving sales initiatives
  • Lead by example by demonstrating a calm demeanor and managing issues appropriately and with respect
  • Provide feedback through counseling and appraisals; relate to others, build rapport, and work collaboratively with customers, campus partners, and Store teams.

EXECUTE:

  • Execute developed business strategies and identify opportunities to drive sales, increase customer satisfaction, and expand store traffic.
  • Serve as a liaison between field and corporate office partners to ensure clear communication, problem solving and partnership while maintaining an objective perspective
  • Analyze sales figures, interpret trends, and forecast future sales to manage all controllable costs and keep operations profitable
  • Partner with General and Store Managers to drive results and implement key strategic initiatives for campus administration
  • Demonstrate excellent written and oral presentation skills

INSPIRE:

  • Foster a customer-focused environment by inspiring brand loyalty and cultivating a world-class experience
  • Identify creative solutions, learn independently, embrace change, and act as a change agent
  • Build strong, collaborative relationships with campus administration and community by sharing expertise and providing emerging information on the competitive landscape
  • Foster a fair and equitable team environment

 

What You'll Need to Succeed

  • 7-10+ years of retail leadership experience overseeing multi-unit, geographically disbursed stores
  • Substantial knowledge and expertise with merchandising and retail operations
  • Ability to use tact and diplomacy to develop and nurture harmonious relationships with campus administration, corporate office teams, and store leadership.
  • Strong financial, analytical and time management skills with the ability to drive revenue, manage P&Ls, and control expenses to budget
  • Proven track-record of recruiting, hiring, and developing strong collaborative teams to drive results and exceed expectations
  • Tech-savvy with the ability to quickly master new systems and support their adoption at each store
  • Availability to travel and visit multiple properties within a region.

How We Elevate Our Employees

We believe your success is our success, so our benefits package is designed specifically to support you in every aspect of your life. At BNED, we offer a variety of programs and resources to support the physical, mental, and financial well-being of our employees by offering a competitive total rewards package for full-time employees, which includes medical, dental, and vision plans, 401k match, life insurance, commuter benefits, paid time off with paid holidays, and a broad range of other benefits.

 

The hiring rate for this position is $102,000 - $110,000. The actual pay may vary based on a number of factors, including professional experience, hiring location, skills, competencies, and may fall outside of the range shown.

Our Commitment to Diversity, Equity, & Inclusion

At Barnes & Noble Education we empower everyone. Our mission is to support students, faculty and schools, serving as a catalyst to meet the evolving needs of the education system and a new generation of students. That starts with fostering an environment for our employees where diversity and individuality is celebrated.

 

Barnes & Noble Education is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. In the spirit of inclusivity, qualified applicants will receive consideration for employment without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, protected veteran status, race, religion or sexual orientation.

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